Studio Policies
ALL DANCERS should arrive 10 minutes before their class start time to warm up and be ready to go. All classes start and end on time. You do not need to check in after your first class, we will recognize you!
NEW DANCERS will need to sign a waiver prior to their first class and should check in with the front desk upon arrival.
ARRIVAL PROCEEDURES
The front door is locked during classes. If you arrive and the door is locked, you are unfortunately late and will not be permitted into the studio. Please do not knock, as it is disruptive to class already in progress.
DOOR LOCKING
Studio Memberships auto renew monthly to the card on file for your establish membership tier (4, 6, 8, or unlimited classes/month). A working credit card on file is required to be a studio member. Declined credit cards have 5 days to be updated before penalty. You will not be able to access your rollovers or take class until the card is updated and balance paid.
You can upgrade to a larger tier package at any time by contacting the studio. We are also able to bump up your renewal date.
Unused classes rollover month to month with an active monthly membership and do not expire. Unused credits are forfeited once a membership has been cancelled.
You must e-mail us 10 days before your next renewal to cancel or downgrade your membership to a lower tier.
Annual membership fee is $35 for all Studio Members. This is due once a year and will be charged to the card on file unless other arrangements are made. You will be reminded of this charge in an email, prior to the renewal.
Dancer will self-register for classes via the app, website, or through contacting the studio directly.
Dancer is responsible to remove themselves from a class roster they can no longer attend via the app, website or through contacting the studio directly.
Please check your inbox for confirmation emails and waitlist status from StudioBookings, if you are on the waitlist you should still be willing to attend class if a spot opens up. If a spot opens up less than 2 hours before class start time and you can no longer attend, please email us and we will refund your waitlist credit as we realize less than 2 hours notice is not optimal to prepare to attend a class.
STUDIO MEMBERSHIP POLICIES
A Series Membership is secured by registering with a one-time payment. No additional charges are required. You do not need to have a credit card on file.
All classes are prebooked for the dancer by the studio when participating in a series membership. You do not need to manage your class bookings to attend.
To report an absence, the dancer is responsible to notify the studio at least 12 hours prior to the start of their class (phone, email, or text) or the missed class is forfeited. A “no show” or “late cancel” will result in a forfeited class credit. Arriving late to class results in the inability to participate as doors will be locked.
Makeup classes are not a guarantee, and they expire on the last day of your scheduled series. We will however, do our best to find you a suitable makeup option! Please communicate directly with the team to find a class fit.
SERIES MEMBERSHIPS POLICIES
MEDICAL HOLD accepted with a physician statement and timely communication with the studio.
MEMBERSHIP PAUSE we do not offer the option to pause a membership. Please contact us 10 days before renewal of your studio membership to cancel. Any unused rollover credits are forfeited at the time of cancellation.
NO REFUNDS after purchase or transferring of credits to another account. If the studio is unable to hold a class, we will offer you an alternative program to participate in of equal value, studio credits, or a refund of the equivalent value to the card on file.
ADDITIONAL POLICIES
Free ballet basics tutorial
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Free ballet basics tutorial ⋆
Want to know if ballet basics is the right place to start? Get an at-home preview of a ballet basics class led by A-Glow Artistic Director & Owner, Amanda Money.