What to Bring + Policies

Welcome to A-Glow Dance & Fitness!

Our mission is to provide a studio in West Boylston where adults can take dance and fitness classes at the same facility for the purpose of physical fitness as well as artistic discovery.  Emphasis of the studio is on overall well-being.  We want you to GLOW from the inside out and achieve your personal goals; whether it is obtaining a healthier physical you or expressing yourself artistically through dance.

We look forward to meeting you in class!

WHAT TO BRING? YOUR FIRST CLASS

You will be asked to sign a waiver and registration form when you come to class, please arrive 10-15 minutes early.  Classes will start and end on time.  There is no administrative staff to check you in once class starts. 

The facility has a private bathroom which can be used for changing clothes.  Cubicles for personal storage are provided in waiting lounge and belongings are safe and visible through class via double-glass doors.

Water is available for sale $1 per bottle inside the studio, simply use the honor-system pay bucket at Glow-Shoppe station.

Bring a yoga mat (Pilates and barre classes) or you can borrow one at the studio for free, limited availability.

Grip socks are recommended for Pilates and barre classes but are not required, you may chose to work-out barefoot.  They are for sale inside the studio at the Glow-Shoppe.  Standard socks are not permitted as are a safety concern. Cash or check only please.

Please wear appropriate footwear for dance classes and check the classes tab or e-mail studio if you have concerns; barefoot permitted in any dance class except ballet or tap.  Grip socks work well for lyrical/contemporary classes, jazz, barre, and Pilates.

Yoga mat cleaning supplies are available for your use after class.  We use Young Living all natural, essential oil cleaner; good for you and good for the environment!

Bring a good attitude, we are in this together and no one is judging you, PROMISE!

POLICES

*Arrive 15 minutes early for your first class to fill out waiver and registration paperwork; arrive no later than 5 minutes prior to future classes as to not disrupt class by a late arrival.  Classes will start and end on time.  There is no administrative staff to check you in if you arrive late.  If you will chronically be running late to classes please notify the instructor of your situation and we allow you to “join in” late.

*If no clients arrive by 10 minutes after class scheduled start time, class will be cancelled and registered students will be marked as a late cancel.

*Classes are refundable online for credit up to 12 hours before their scheduled start time; all classes cancelled after the 12 hour window, for any reason, will be forfeited by the student, unless medical documentation is provided.

*Workshops are a commitment and make-ups/refunds are NOT provided should you be absent.  In the case of issued medical documentation, a studio credit or refund may be issued pending the specific circumstances.  If there is an opportunity for a similar workshop class in the same 1-2 week period of missed class, a make-up MAY be provided but is not guaranteed.  All make-up requests must be E-MAILED to studio prior to approval.

*Workshops are refundable for full studio credit up to 48 hours prior to the first class.  Cancellations between 48 hours and the start of the first class are eligible for a 50% studio credit.  For credit card reimbursement, proof of inability to dance must be provided by a medical professional.

*Private Reformer Pilates sessions follow a strict 24-hour student cancellation policy.  You must notify studio via E-MAIL to cancel all reformer session; please do not use facebook.

*Schedule subject to change based on availability of instructor including any sudden illness, holidays & weather conditions.  Workshops will be credited accordingly should a cancellation occur.

*If you require a refund for medical reasons, please supply appropriate documentation from medical care provider on letterhead.  And of course, feel better!

*All studio cancellations will appear on MINDBODY no later than 2 hours before start of scheduled class.  Class will be refunded in full to your account if class is cancelled by studio and you will receive an e-mail cancellation notice.

*If class is cancelled for an emergency after the 2 hour window, you will be contacted directly.  Please check FACEBOOK in the Winter for cancellations due to snow or log into your MINDBODY account to double-check status of classes in inclement weather.

*If you have a question regarding the Policies, please e-mail aglowdanceandfitness@gmail.com.  Do not use facebook.

We are a small boutique studio and cannot afford to stay in business without these policies, we hope you understand.